Note: This information is for users who installed the app before March 21, 2023 only.
After March 21, 2023, all new installs have only been allowed to use GA4 in the app – this is so that there is no migration required.
Timeline
New versions of Google Analytics in Confluence & Google Analytics in Jira were released in March 2023. This allows you to continue using Universal Analytics (UA) alongside Google Analytics 4 (GA4).
As UA data is not compatible with GA4 data, you will not be able to directly compare the 2 types of data, but will be able to see the reports for each separately.
Timeline
March 2023
We released new versions of Google Analytics in Confluence & Google Analytics in Jira which supports both UA and GA4.
March 21, 2023 – Release date for Google Analytics in Confluence
March 30, 2023 – Release date for Google Analytics in Jira
We emailed the technical contacts & billing contacts of existing customers to ask them to configure GA4 in preparation for the changeover.
We ask current users of the app to configure the GA4 data collection so that both types of data can be collected at the same time, and you have some time to familiarise yourself with the new reporting.
We will provide support, through video tutorials and/or screen sharing to help with the process.
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