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Customers have reported a loss of page views attributed to particular Confluence pages and spaces up during January 2022.This problem
In the Google Analytics reporting screens within Confluence, this will cause incorrect, or no data to be displayed
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during this period.
In the Google Analytics interface, it will cause Confluence content (pages/blogs) page views to incorrectly have the title “(not set)” and be missing some custom dimensions (such as Content ID).
Cause
This was caused by a change made by Atlassian to their Confluence APIs to help with migration of Server and Data Center instances to Confluence Cloud.
Atlassian changed the type of the contentId in one of their APIs from a number to a string. This change affected the variable type checking within our app, and so the Google Analytics tracking data is being sent incorrectly.
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Customers so far have suggested that the timeframe where data was incorrectly collected was between and , but Atlassian state that the they began a gradual rollout as early as .
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