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Reporting for all JSM Portal screens except Portal articles – these cannot be track using Google Analytics in Jira, instead use Google Analytics in Confluence


Note: The JSM Portal Report will only be displayed if you have a current license for Jira Service Management

Tools Menu

  • For admins, gives access to the configuration screens

  • Gives export options – CSV, PDF or Print

  • Clear private data – Removes reports data cached in the browsers' localStorage