Analytics Overview
The Analytics Overview screen has the following features:
All reporting features are available to Jira administrators and members of groups who have been given access in the Configuration Reporting screen screen.
Â
The analytics overview screen is accessed from the Apps dropdown menu in the Jira header
Â
Headline figures
For the selected time period, this provides:
Issue Screen Views, No. of Issues Viewed, Portal Views new , No. of Projects Viewed, People & Sessions
Â
Usage over time
Issue screen views broken down into the various contexts
Board View & Issue View
Jira Service Management Views
Agent Views & Portal Views
Jira Work Management Views
Board, Calendar& List Views
Any other issue view
All timelines are colour-blind friendly with accessible colours being used
Projects Report
Issue Views, People & Sessions
Each project listed is a link to the Project Analytics report for the project
Â
Issues Report
Issue Views, People & Sessions
Each issue listed is a link to the Issue Analytics report for the issue
Â
People Report
Showing views and also their editing contributions…
Issue Views & Sessions
Each person listed is a link to the People Analytics report for that person
Â
JSM Portal Report
Reporting for all JSM Portal screens except Portal articles – these cannot be track using Google Analytics in Jira, instead use Google Analytics in Confluence
Note: The JSM Portal Report will only be displayed if you have a current license for Jira Service Management
Tools Menu
For admins, gives access to the configuration screens
Gives export options – CSV, PDF or Print
Clear private data – Removes reports data cached in the browsers' localStorage
Â
Date picker
Allows you to select the date range required
Â
Main website • Support • Service Status