Issue Analytics

The Issue Analytics screen has the following features:

1 Headline figures
2 Usage over time
3 People Report
4 Tools Menu
5 Date picker

All reporting features are available to Jira administrators and members of groups who have been given access in the Configuration Reporting screen screen.

The Issue Analytics screen is accessed from the Google Analytics in Jira menu item from the “•••” menu in the top right hand corner of the issue screen or panel. Depending upon the project type, the issue can be displayed in full screen mode, as a panel or a modal window.

Headline figures

For the selected time period, this provides:

Issue Screen Views, No. of Issues Viewed, No. of Projects Viewed, People & Sessions

Usage over time

Issue screen views broken down into the various contexts
- Board View & Issue View
- Jira Service Management Views
  - Agent Views & Portal Views
- Jira Work Management Views
  - Board, Calendar& List Views
- Any other issue view
- All timelines are colour-blind friendly with accessible colours being used

People Report

Showing views and also their editing contributions…

Issue Views & Sessions
Each person listed is a link to the People Analytics report for that person

Tools Menu

Access to the https://dsapps.atlassian.net/wiki/spaces/analyticsjsd/pages/4837670913 screen
Gives export options – CSV, PDF or Print
Clear private data – Removes reports data cached in the browsers' localStorage

Date picker

Allows you to select the date range required