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We use Google Analytics so that we can track and monitor the usage of our apps. We collect a minimal amount of information.

Items currently being tracked by Google Analytics

  1. Your Atlassian instance domain

    • e.g. https://yourinstancename.atlassian.net/

  2. The edition of Jira you are using

    • e.g. free, standard, premium

  3. Whether you have a license for the app

    • e.g. Whether you license is active or none

  4. Whether your users are authenticated

    • e.g. AUTHENTICATED_USER or ANONYMOUS_USER

  5. The URL of the data collection page for our app, but with any confidential information such as space key or page ID stripped from the request parameters

    • e.g. https://www.gaic.app/data-collection?hostname=yourinstancename.atlassian.net&edition=standard&lic=active

  6. The format of your Atlassian Account ID – an anonymised version of Atlassian Account ID, which is used to anticipate any changes that Atlassian makes to this important identifier e.g.

    • for an Atlassian Account ID of abc14a15de56 we would record aaa11a11aa11

    • for an Atlassian Account ID of 81556:abc14-a15de56-abc14a15de56 we would record 11111:aaa11-a11aa11-aaa11a11aa11

Why do we collect this data?

  • Items 1-4 above allow us to understand a little about our customers.

  • Item 5 allows us to see the usage of our app

  • Item 6 allows us to anticipate any changes that Atlassian makes which may affect the working of the app

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