Changelog

The changelog for versions of Google Analytics in Jira, released since March 2023.

Version • 5.0-AC • July 2, 2024

• Add the “Portal” tab to people reports

• Add customer type lozenge to people reports for identification of different user types

• Bugfix for tracking and identification of JSM Portal customer users

Version • 5.0-AC • January 23, 2024

• Removal of all logic for legacy Universal Analytics reporting – only GA4 reporting is now supported

• Updated versions of Node.js, npm & Atlassian Connect Express

• Better messaging on expired OAuth tokens

Version • 4.0-AC • November 20, 2023

• Update data collection logic to use partitioned cookies with CHIPS

Version • 4.0-AC • October 4, 2023

• Add new “Atlassian Account User ID Suffix” custom dimension to collect the full user identifier for JSM Portal customer users

• Removal of Beta label on JSM Portal tab.

Version • 4.0-AC • October 3, 2023

• Add new “Atlassian User Account Type” custom dimension for differentiating between Jira users from JSM Portal customer users

• Trigger user engagement event on page unload

Version • 4.0-AC • September 30, 2023

• Updated charting library for timelines

Version • 4.0-AC • September 26, 2023

• Bugfix for reporting screens

• Improved & reduced logging

• Update to version of Atlassian Connect Express

Version • 4.0-AC • September 15, 2023

• Updating the GA4 configuration now automatically creates any custom dimensions which have not been configured

• Removal of issue analytics on JSM Portal issue screens

  • This was rather cramped, so has been replaced with a button linking to the full featured, full page Issue Analytics screen

Version • 4.0-AC • September 14, 2023

• ✨ New JSM Portal Beta tab on the Analytics Overview screen

  • Reporting for all JSM Portal screens except Portal articles – these cannot be track using Google Analytics in Jira, instead use Google Analytics in Confluence

• ␡ Removal of Universal Analytics data collection logic

• 🐞 Bugfix – add a light background so that text is still visible using the dark theme in Jira

Version • 4.0-AC • September 13, 2023

• Removal of strict frame ancestors policy in preparation Jira custom domains

Version • 4.0-AC • September 8, 2023

• Improvements to data collection logic

  • Reporting for JSM Portal group screens

  • Reporting for JSM Portal request creation screens

Version • 4.0-AC • August 30, 2023

• 🐞 Bugfix – updated dimension filter for reporting screens

Version • 4.0-AC • April 21, 2023

• Improvements to data collection logic

Version • 4.0-AC • March 30, 2023

• Support for Google Analytics 4 data collection and reporting

• Added support for search & attachment tracking

• Massively overhauled the user interface – see Analytics Reporting Features for details